Shipping Policy

What is the cost of shipping?

We don’t charge any shipping fees to our customers regardless the amount of the purchase. This is a temporary offer by us, we will update you if there is a change in our policy.

How long will it take for the order to reach me?

The estimated shipping and delivery timelines for domestic orders from the time of order placed, it takes about 5-7 days. This includes 1-2 days of order processing and 3-5 days of shipping.

Currently we do not ship international and very soon we will start international shipping. The policy regarding that will be updated as the service starts.

*If there is any delay in processing or shipping time, we will update you on your given email address or please contact our team at info@pupclub.in

My order has been shipped. Can I track it?

Once your order has been dispatched, you can track the order from My Order section.

You can track the status of your package 24 hours after your order is dispatched from our warehouse.

Can I cancel my order before it is shipped?

Yes, you can cancel the order in between the processing time. Processing time is upto 24 hours from the time of the order.

Can I cancel my order after the order is shipped?

No, once order is dispatched / shipped, you cannot cancel the order.

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