Return / Refund Policy


Thank you for your purchase. We hope you are happy with your purchase. However, if you have received a damaged/leaked/different product, you may return it to us forĀ a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

Our products have no return policy unless you have received a damaged /leaked /broken product or a different product than you have ordered. Customer needs to send us the image of the product and mention the reason. You can do that by mailing us at info@pupclub.in or whatsapp us on 967888873 .

RETURN PROCESS

After sending us the image, our team will verify the request and proceed with return process if it fits under our return policy. Once the return is finalized, we will schedule a return pick up or return with exchange. This process will take 1-3 days.

REFUND PROCESS

Refund process starts when the pick up request is completed. We will update your with process. After the pick up, it will take 5-10 days to complete the refund process.

NOTE

Reasons like “Changed my mind” and “Don’t need it anymore” are not accepted for returning the product. Thank you. Happy Shopping.

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